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Increasingly Technological Security

The world of security is facing growing needs, whose costs it must control. To his rescue, a professionalization of service providers and new technologies.

After the week of attacks [January 7, 8 and 9, ed], a panic has blown on the staffs of some major French groups, “says Charles Pellegrini, the founder of the security company CP Mediation. The former divisional commissioner has received no fewer than seven requests for close protection of senior executives. The security services report, they, requests for additional security guards. A company like Veolia, classified as “operator of vital importance”, with its sites providing water to the population, mobilized, as soon as the Vigipirate plan “alert bombing”, its national safety correspondents to relay procedures in the field enhanced vigilance.

Terrorist threats are essentially the responsibility of the police and the gendarmerie, with the support of the army, “because private security is not intended to replace the police,” recalls Olivier Féray, president Prosegur, one of the French leaders in security. The issue of the security of goods and facilities is nonetheless a constant concern for businesses. The latter are victims of 44% of burglaries, according to the National Observatory of Delinquency and Criminal Responses (ONDRP). Metal thefts climbed 19.3% between 2011 and 2013. To meet the needs of businesses, a small revolution is underway. For the regulatory part, but especially technological.

“Safety is a cost center,” says Jean-Paul Fiamenghi, Veolia’s safety manager. But essential! When Ernest Daubie, the head of the carrier Duc Frères in Roubaix (North), wanted to reduce spending on security, removing last night vigil last night which cost him 11,000 euros per month, the consequence is not ‘ is not made wait. “Almost every weekend, 600 to 700 liters of diesel were siphoned off our trucks, despite the implementation of a video surveillance, explains the carrier. The time to send the team to validate the intrusion and to bring in the police, the thieves had left with their jerry cans for a long time. To control the situation, the manager has changed the arrival and departure times of his drivers, to ensure a permanent presence of employees on the site at night, in addition to video surveillance.

Insufficient budgets

At PSA, in Vesoul (Haute-Saône), the main logistics center of the group, it is the spare parts that fuel the lust and traffic. “We store parts that cost between 1,000 and 1,200 euros and others that are less valuable, but are small enough, like injectors,” says David Boyon, the head of security, which has much to do with the 120 hectares of the site and its 8.5 kilometers of the fence. Last year, the company discovered a spare parts traffic, organized by an employee of the company and an outside accomplice who retrieved the parts by grilling the enclosure in a poorly lit area. The goods were resold at attractive prices, in particular on the site Leboncoin.fr. Amount of the damage? 150,000 euros. In November 2014, the two perpetrators were sentenced to two years in prison, including one year in prison. That same month, four new people were indicted by the prosecutor’s office of Vesoul as part of a judicial investigation for “flight meeting”.

Metal theft affects many industries, particularly companies such as SNCF and ERDF. “We find on their sites expensive metals, such as copper, which is not the case of ours who recycle mainly scrap metal,” decrypts Jean-Paul Fiamenghi (Veolia). The latter is rather a case, on the French territory, with conventional flights and intrusions whose impact on the installations must be validated.

To cope, the industrialists deal with security companies, whose turnover amounts to some 5.5 billion euros in France. If security needs increase, budgets do not always follow. “For human surveillance, the margins of a well-managed company do not exceed 2%,” said Thierry Brunel, president of Onet Sécurité. Including CCTV players and equipment installers, the net profit ratio of security companies is expected to reach 5.6 percent in 2014, according to Xerfi.

A better-controlled sector

The security sector has long suffered from the price war between a myriad of actors not always very look the quality or work permits of their employees. The National Council for Private Security Activities (Snaps), created in 2012 and chaired by Alain Bauer, was born from the desire to clean up the sector. This authority issues the professional cards carries out the controls of the companies and sanctions if necessary. Since its creation, Snaps has carried out 3,350 checks to verify the situation of 2,200 companies out of 4,000 in the sector. The minimum mandatory training of an agent is now 140 hours. Alliance of Men and Technology

But to gain productivity, the sector has no real choice but to bet on the alliance of men and technologies. “The future of security requires technical solutions,” said Servan Lépine, the head of ETI Excelium, specializing in security. The cost of equipment has dropped, 3 G and 4 G networks facilitate the installation of cameras, and it develops a whole layer of software to analyze images. He is also working on the project to monitor a huge building site by drones. Excelium is training three of its employees to pilot them. Onet Security put it, rather, on the solution of video surveillance by balloon.

All these initiatives are new. “The world of security is conservative and a bit chilly,” says David Lemaître, head of EOS Innovation which has just put on the market a robot patroller. In the short term, the alliance of human and electronics is already changing the process of purchasing benefits. “We want a one-stop shop, for the audit of security needs, installation, remote monitoring, the removal of doubt. In case of problems, it is not necessary that each provider returns the ball. Only one interlocutor in the chain of command, “says Jean-Paul Fiamenghi, who directs his 10,000 sites Veolia on the purchase of a full service. At this game, it is especially the big players, like Securitas, Seris, Prosegur who should benefit from it. “Because technology requires resources: human skills, the stock of equipment,” says Olivier Féray.

However, independent players have a card to play with sites that want to maintain overall control, such as PSA Vesoul. This huge spare parts store puts safety at the heart of its operation. While focusing on technology: the site will be equipped with license plate identification software. In the security division, staff monitor websites and social networks to identify the marketing of homemade products … which have nothing to do there.

“We need collaboration between public and private security”

Charles Pellegrini, founder of CP Mediation and former head of the Central Office for the Suppression of Banditry

“The state can not support everything and it will encourage companies to set up surveillance. Private security has a considerable role but suppletive to the public forces, it is not intended to intervene. When the private finds suspicious movements, he can not do anything, he reports what he saw. There needs to be the permanent collaboration between the two. The headquarters of the big media were protected by the police, but it was necessary to make a draconian sorting because everyone felt in need of protection. On the side of more traditional companies, hasty steps were taken to secure the seats and recall the basic procedures. Industrial groups, especially in the defense sector, are generally sensitized, but in other sectors of the economy, awareness is not always at the level. I find it absurd that these concerns only come after dramatic events when there is no safety culture in general. I had to send a note to a major airline to remind the vigilance procedures at headquarters. Access controls need to be strengthened so that only people whose identity and motive are validated enter the company, require couriers to remove their helmets, reinforce the control of deliveries and ensure that all badges people who left the company have been restored. ”

Four technologies in the process of adoption

IP video surveillance

– Advantage: Flexibility

– Level of maturity: High

IP CCTV sends images captured via the internet to a router. The transmission can be done in Wi-Fi, which eliminates the installation of cables. Monitoring can be done remotely from any computer. It allows to multiply the cameras and reconfigure the monitoring device according to the level of alert or the value of stocks. The digital data inflow or stored can then be processed by software that will define anomalies or alerts. The installation must be declared to the works council and the CNIL.

Real-time analysis of images

– Advantage: Reactivity

– Maturity level: Variable according to the applications

Automatic detection of intrusion, abnormal facts, facial recognition … The algorithms are grafted onto the images of CCTV devices to assist operators. This software can accelerate the “lifting of doubt” to immediately mobilize the police. “These image decoding technologies have been developed for ten years, but on the intruder, For example, they are maturing with perfect efficiency today, “said Jean-Baptiste Ducatez, president of French Foxstream. Drones and balloons- Advantage: Large spaces – Maturity level: In test phase For manufacturers of drones, the safety and maintenance of facilities are obvious applications. Security officials are beginning to take an interest in it. SNCF has tested drones for maintenance monitoring.

Vinci could have the yards of the TGV Tours-Bordeaux line monitored by drones. In Bordeaux, a Veolia site has also launched a test. UAVs can travel long distances, but still have a low battery life, while balloons, if the wind does not interfere, can monitor a site continuously. Patrolling Robots – Advantage: Cost- Maturity Level: Emerging Robotics enter the dance. If the US company Knightscope tested its K5 patrol robots in November 2014 on the Microsoft campus, the French are not left behind. The robot of the start-up EOS Innovation, dedicated to the surveillance of warehouses, has been in service for six months on one of the French sites of ID Logistics. In the marketing phase, it costs between 30,000 and 45,000 euros, while it takes 100,000 to 150,000 euros per year for a vigil, evenings and weekends. The next version will be equipped with a thermal camera.


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